Welcome to ConvertFileOnline.com (referred to as the "Site"). These Terms and Conditions (referred to as the "Terms") and this Privacy Policy govern your use of the Services.
All users of our Services, including the Extension and the Site, are bound by this Privacy Policy. This policy outlines the types of information collected by ConvertFileOnline, how it is used, shared with third parties, and the extent to which it can be linked to an individual user. This information may include personally identifiable information (PII) such as your name or email address, as well as non-personally identifiable information like your IP address and browser type. In certain cases, we may use or share this information with third parties to provide you with third-party links, features, and materials (referred to as "Third-Party Materials").
YOU SHOULD NOT USE OUR SERVICES IF YOU DO NOT AGREE TO THESE TERMS OR THIS PRIVACY POLICY. IF YOU ARE CURRENTLY A USER AND DO NOT AGREE WITH THE TERMS OR THIS POLICY, YOU SHOULD UNINSTALL THE EXTENSION BY FOLLOWING THE INSTRUCTIONS BELOW.
We reserve the right to amend this Privacy Policy at any moment, at our sole discretion. Check the date at the bottom of this Privacy Policy to see when this Privacy Policy was last changed.
What Information is Collected?
When you reach out to ConvertFileOnline at
[email protected] regarding any issues or questions related to the Services, you have the option to provide personally identifiable information (PII), although it is not mandatory. ConvertFileOnline collects PII to effectively address your concerns and facilitate communication. Additionally, as you utilize our Services, we gather other information such as your IP address, browser type, operating system, unique identifier number, and browsing activities. This information is stored and utilized to offer our Services, including the display of Third-Party Materials, as well as to maintain and enhance the Site and Extension. It may be combined with data obtained from third parties.
Please note that our Services are not intended for individuals under the age of eighteen. If ConvertFileOnline becomes aware that we have collected PII from a user under the age of eighteen, we will promptly terminate their access to the Service and delete any collected information from our systems.
How is the Information Collected?
ConvertFileOnline utilizes various tracking technologies such as browser cookies, flash cookies, storage data, web beacons, JavaScript, pixels, and similar tools to gather information about you. This enables us to optimize our Services and provide you with relevant Third-Party Information. The information we collect may include, but is not limited to, details such as your browser type, browsing history, and performance data.
Third parties may collect similar usage information through the use of cookies and other tracking technologies, as described in this document. It's important to note that ConvertFileOnline does not have control over these third parties, and therefore, the use of such tracking technologies is subject to the privacy policies of those third parties. Most Internet browsers accept cookies by default, but you have the option to modify your browser settings to block cookies entirely. However, please be aware that adjusting certain browser settings may impact the performance of the Services and they may not function as intended.
How is the Information Used and Shared?
We may utilize the information we gather in one or more of the following manners:
We may use the information to provide and manage the Services, including the development and optimization of our Services, offering relevant Third-Party Materials, and providing customer support. We may analyze aggregated and/or anonymous data regarding your use of the Services to assist us in these endeavors.
Information collected through cookies and similar technologies during your use of the Services may be used to deliver Third-Party Materials. To support the provision of our free Services, we rely on Third-Party Materials delivered to you while you browse online. These third-party partners may employ cookies and similar technologies to collect demographic information, aggregated data, and internet activity. Please note that ConvertFileOnline has no control over or review of Third-Party Materials, and therefore, ConvertFileOnline assumes no responsibility or liability for your access and use of such materials. Displaying Third-Party Materials on the Site and Extension does not imply endorsement or affiliation with said materials.
We may share this information with third-party service providers, companies, contractors, and individuals who assist us in delivering and managing the Services. For instance, we rely on third-party service providers for data storage, analysis, hosting, and customer service. These providers will have access to the information as needed to perform their designated functions. We ensure that such third-party service providers safeguard your information and use it solely for the purpose of providing services to ConvertFileOnline.
In certain circumstances, ConvertFileOnline may disclose user information to safeguard our rights and the rights of our users. This includes instances where ConvertFileOnline reasonably believes that disclosure is necessary: (1) to protect public safety and security, including the safety of Services users; (2) to protect or defend the legal rights or property of ConvertFileOnline, its affiliated companies, employees, agents, and contractors; (3) for fraud prevention or risk management purposes; or (4) to comply with legal processes.
If ConvertFileOnline sells all or part of its business, engages in asset sales or transfers, or is involved in a merger or business transfer, the information we collect may be transferred as part of that transaction.
How is the Information Protected?
ConvertFileOnline uses generally accepted industry-standard security methods to safeguard the information collected, both during transmission and once received. No mode of transmission or electronic storage, however, can ever be guaranteed to be 100% secure. While we strive to utilize commercially acceptable measures to protect your information, we cannot ensure its absolute security.
What Rights do I have as a California Resident?
California residents have the right to make certain requests to ConvertFileOnline under California privacy laws. These requests include:
- accessing the information collected about them,
- receiving a summary of the categories of information collected or disclosed,
- requesting the deletion of specific information.
It's important to note that ConvertFileOnline does not discriminate against California residents for exercising their rights under these laws.
To exercise these rights, you can submit a ticket through this link. It's important to have the ConvertFileOnline Extension installed and provide sufficient information for identity verification before the request can be processed. If you prefer, you can authorize an agent to submit a ticket on your behalf by providing written authorization to ConvertFileOnline. However, there may be instances where we are exempt from responding to your request based on applicable laws. In such cases, we will notify you accordingly. For example, if your information has already been deleted as part of our standard practices or if we are unable to verify your identity, we may reject your request.
California residents have the option to exercise their rights under California privacy laws, which may involve opting out of certain activities, including the delivery of Third-Party Materials. If you wish to exercise this right, you can either submit a ticket through link or uninstall our Extension. Please note that your opt-out preference is managed through cookies, so if you delete your cookies, you will need to submit another ticket to opt out again. Instructions for uninstalling our Extension can be found on the Site.
California residents have the right to request a list of third parties, if any, who have received their information for direct marketing purposes within the past year. If you would like to make such a request, please reach out to us at [email protected].
What if I have More Questions?
If you have any inquiries regarding ConvertFileOnline's privacy practices, please send us an email at [email protected], and we will respond to your request as promptly as possible.
Last updated: July 15, 2024.